Why did my card unlink by itself?

Your security is so important to us, and we kindly ask our members to reverify their online banking credentials when prompted to not miss a beat when earning points with Drop! Cards can unlink from your Drop account when there are interruptions to the connection between your bank and our service providers, Plaid or Finicity.

You’ll be asked to reverify your online banking credentials to re-authenticate access to our providers. This is what helps us personalize your experience with Drop, all while awarding points automatically for spending with your Power offers!